Donna Webb – Registered Care Manager

Donna Webb is the Registered Care Manager at Collinson Cares (2021) Ltd, bringing over 25 years of experience in the care sector.

With a strong clinical and leadership background, Donna has extensive experience supporting individuals with palliative care needs, neurological conditions, dementia, and Alzheimer’s disease. She is passionate about delivering person-centred care that promotes dignity, independence, and choice at every stage of a person’s journey.

Donna works closely with healthcare professionals, families, and external agencies to ensure each individual receives the highest standard of care. She also has significant experience in supporting clients and families to access funding, helping to navigate what can often be a complex process.

As a qualified Train the Trainer, Donna delivers and oversees staff training in key areas including:

• Medication administration
• Manual handling
• First aid

Her hands-on approach, combined with her commitment to high standards, ensures that both staff and service users are supported safely and effectively.

Donna leads Collinson Cares with a clear focus on quality, compliance, and compassionate care, creating a service that families can trust and staff are proud to be part of.

 

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Michelle Collinson Tate – Responsible Individual & Finance Manager

Michelle Collinson Tate is the Responsible Individual and Finance Manager at Collinson Cares (2021) Ltd, playing a key role in the strategic oversight and governance of the service.

With a strong background in finance, compliance, and business management, Michelle ensures that the service operates efficiently, sustainably, and in line with all regulatory requirements. Her role as Responsible Individual means she works closely with the Registered Manager to maintain high standards of care, safety, and quality across the organisation.

Michelle oversees all financial operations within the business, including:

• Budget management and financial planning
• Payroll and invoicing
• Funding processes and financial compliance
• Liaison with local authorities and commissioners

She is also heavily involved in ensuring that Collinson Cares meets its obligations under regulatory frameworks, supporting areas such as:

• Governance and quality assurance
• Policy development and implementation
• CQC compliance and continuous improvement

Michelle’s attention to detail, combined with her commitment to delivering a safe, well-led, and sustainable service, is instrumental in supporting both staff and service users.

Working alongside the management team, Michelle helps to ensure that Collinson Cares continues to grow while maintaining its core values of professionalism, transparency, and high-quality care.

 

 

 

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Michelle Locke – Senior Care Assistant

Michelle Locke is a highly valued Senior Care Assistant at Collinson Cares (2021) Ltd, bringing over 15 years of experience within the care sector.

Michelle has developed a strong skill set supporting individuals with a wide range of needs, including elderly care, dementia, and complex care requirements. She is known for her calm, compassionate approach and her ability to build trusting relationships with both service users and their families.

In her role as Senior Care Assistant, Michelle plays a key part in maintaining high standards across the service. Her responsibilities include:

• Supporting and mentoring care staff in the community
• Carrying out spot checks and quality assurance visits
• Assisting with care plan reviews and updates
• Ensuring care is delivered in line with best practice and company policies
• Providing hands-on care and leading by example

Michelle works closely with the management team to ensure that care remains person-centred, safe, and responsive to each individual’s needs.

Her experience, dedication, and attention to detail make her an essential part of the team, helping to ensure that Collinson Cares continues to deliver high-quality, compassionate care within the community.

 

 

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Jenny Higham – Senior Care Assistant

Jenny Higham is an experienced and dedicated Senior Care Assistant at Collinson Cares (2021) Ltd, bringing over 20 years of experience in the care sector.

Throughout her career, Jenny has supported individuals with a wide range of needs, including elderly care, dementia, and complex health conditions. She is highly regarded for her compassionate nature, strong work ethic, and commitment to delivering high-quality care.

In her role as Senior Care Assistant, Jenny plays a vital part in ensuring care is delivered to the highest standard. Her responsibilities include:

• Supporting and guiding care staff in the community
• Carrying out spot checks and quality monitoring
• Assisting with care planning and reviews
• Ensuring care is delivered in line with best practice and company policies
• Providing hands-on, person-centred care

Jenny works closely with the wider team to ensure that every service user receives care that is safe, respectful, and tailored to their individual needs.

Her extensive experience and dedication make her a key member of the team, helping to uphold the values of compassion, dignity, and professionalism across Collinson Cares.

 

 

 

 

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